We are here to help

Whether you have a question about your order, need help choosing a product, or want to share your thoughts, we would love to hear from you. Every message is read and answered with care.

Prefer email? Write to us at [email protected]. We aim to respond within one to two business days.

Additional support links

• Shipping Policy
• Return & Refund Policy
• FAQ

Your questions matter to us. We are here to make sure your experience with Substainify Store feels easy, clear, and cared for from start to finish.